This privacy statement explains how we collect, use, store and protect user information generated during users browsing website pages, registering accounts and completing order purchases on our platform, and clarifies our whole-process information protection specifications for all user personal data.
Information We Collect
We collect basic user information actively submitted by users during shopping behaviors, including order receiving name, receiving address, contact communication information and payment matching information required for order delivery and order settlement. We only collect necessary information that supports order delivery, order verification and after-sales service docking, and will not collect redundant personal private information unrelated to shopping and order execution.
We will not actively obtain user local device private data, user personal social information and irrelevant personal life information without user voluntary submission. All collected user information is only bound with user independent order data, and no scattered private information collection behavior exists on the website.
Usage Of Collected Information
All collected user information is only used for core shopping service execution. Firstly, we use receiving information to complete commodity warehouse outbound, parcel distribution and accurate door-to-door delivery. Secondly, we use order contact information to feed back order logistics progress, handle after-sales docking, return confirmation and refund notification. Thirdly, we use order data to count platform commodity sales volume, optimize product inventory allocation and adjust product line layout.
We will not use user personal information for commercial promotion sending, irrelevant message push and cross-platform user data diversion. User information will not be applied to non-service commercial behaviors beyond shopping order execution and after-sales support.
Information Storage And Protection
We adopt standardized data storage measures to protect all user order information and personal submitted data, build closed internal information access authority, limit internal staff access scope of user private data, and prevent information leakage, tampering and illegal derivation. User order data and personal receiving data will be reserved within reasonable service cycle for after-sales order verification and return refund docking, and cleared regularly after completing full order service cycle.
Information Sharing Rules
We will not sell, rent or transfer user personal information and order data to third-party commercial institutions and external merchants without permission. We only share necessary receiving address and logistics contact information with matched logistics service providers to complete parcel distribution work, and the third-party logistics parties are bound to protect user delivery information synchronously.
User Rights
Users have the right to check their own bound order information and submitted personal data independently. Users can put forward information modification and information clearing demands through the website contact channel, and we will complete information adjustment and processing according to user valid requirements in a timely manner.